Interviewed on 5 Oct 04
Dale Evans, Owner/Manager
At Hightek Hosting, we provide web hosting at low cost prices with safe, fast & reliable hosting. We aim for customer satisfaction, and make sure what our customers purchase is what they get. We have packages to suit all requirements and can even tailor a package to suit you should one of our plans not meet your needs.
What unique selling points do you offer?
We are different to other hosting companies by how we operate our servers and how we manage our clients. If your plan isnt cutting it (isnt suiting your needs), there is no need to totally upgrade your plan. We allow you to upgrade your bandwidth and/or space without having to totally change everything over.
Describe the services you offer?
Webhosting is a service that allows people to upload and store HTML documents and related files on a webserver, which in turn makes them available on the World Wide Web for viewing by the public.
Describe your target market?
We have no target market as such. We are here to target anyone who require webhosting, no matter who they are. Whatever your requirements are, we will do our best to meet them.
How is your company planning for the future?
We hope to be much larger and hosting a large range of companies, business and even personal sites within the next 5 years.
What benefits can you offer your customers?
Web developers would find our services great for them and their businesses. Our servers support a large range of filetypes and scripting, such as PHP, CGI, MySQL and perl, all which are commonly used in the web design world of today.
How do you support your customers?
We currently offer 3 various types of support. You can choose to contact us via email, via our Live! Technical Support (web based or via instant messenger clients) and via our forums. Telephone contact is available for those who need emergency support!*
*Telephone is Australian contact.
